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Posted on: February 8, 2019

Fremont Wants to Help Residents Understand Their New Electricity Bill

PGE Bill

East Bay Community Energy (EBCE) is the new electricity provider for Fremont. Through this local Community Choice Energy program, Fremont residents are receiving cleaner electricity at an affordable rate. Fremont is not the first city to adopt a program like this. Cities throughout San Mateo County, Santa Clara County, Sonoma County, Marin County, and San Francisco already have their own regional Community Choice Energy programs in place.

Under East Bay Community Energy, Fremont residents continue to receive one bill from PG&E. While various charges and credits have been added to the bill, in most cases after adding them all up, residents should see a slight net savings compared to what the bill would have been under PG&E alone. Visit our page for more information and to view a sample bill with detailed explanations.

On the PG&E portion of the bill, residents will still see electric “Transmission” and “Distribution” delivery charges from PG&E, which have always been a part of the bill. Residents will also see a “Generation Credit” from PG&E for not buying their electricity and a “Power Charge Indifference Adjustment,” or exit fee, from PG&E.

On the EBCE portion of the bill, residents will see “Generation Charges” for the cleaner electricity procured by EBCE. EBCE has factored in the Power Charge Indifference Adjustment charge into its rate setting process so that EBCE’s generation charges plus the Power Charge Indifference Adjustment fee are still competitive with PG&E.

If residents are finding that their most recent bill seems high, they should note that during the winter months, it’s common for energy usage to increase due to heating needs. Therefore, when comparing bills, it is important to consider the season. In addition, residents should review the electric and natural gas portions of their bill separately. If they have gas heating, then their natural gas bill may be higher than it was in the warmer months.

For further questions on billing, residents can contact EBCE at 1-833-699-3223. EBCE representatives are available to walk residents through their bill.

For solar customers, enrollment in EBCE started this year and is based on the customer’s “True Up” date as noted in their statement.

Learn more vy visiting the EBCE webpage or  read the EBCE FAQs.

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