Get what you need from your Home or Office
The City has a variety of ways to provide you information or records without having to make a visit to our office. Most records can be sent to you electronically by email. To receive what you need, you may contact us by phone (510-494-4700), by email, or you may actually find what you are looking for from our website. Most requests by phone and email are fulfilled within one business day.

Types of Records and Information Available

Category	Types of Documents	How to Receive Info
Drawings	Street Improvement Plans, Construction Drawings	phone, email, web*
Flood Zone	Flood Zone Maps, Elevation Certificates, Letters of Map Change	phone, email, web*
Permits	Application Forms and Instructions	phone, email, web
Property lines	Tract Maps, Parcel Maps, Aerial Photos	phone, email
Seismic Data	Fault Trace Maps, Property Info	phone, email, web*
Standards	Standard Construction Details and Specifications	phone, email, web
Survey	Benchmark Info, Tract Maps, Parcel Maps	phone, email, web*
Utilities	Storm Drain, Sewer, Water	phone, email

*see "Interactive Online Map" below for more info

Requests by phone or email
Call 510-494-4700 for requests by phone. Click this email link to send a request by email.
Please provide the following information:

• Name
• Phone number (in case we have questions about your request)
• Email address (where we can send electronic files to)
• A description of your request

Interactive Online Map
The City's Geographic Information System (GIS) Department maintains an interactive map that will allow you to view and download information. Click this link to access the map.
The map consists of three panels: an information panel on the left of the screen, a layer panel in the center, and the actual map on the right. Finding information usually involves checking the correct box in the layer panel and zooming to the area or property of interest in the map panel. Downloadable files will normally appear in the information panel. The following is a guide on which layer to select for the type of information desired:

Looking for	Layer
Drawings for City Roadway Projects	Engineering >>> CIP Projects
Flood Zone Info	FEMA Flood Information >>> Elevation Certificates, Letter of Map Change, Flood Zones
Seismic Info	Seismic Hazard Zones >>> Earthquake Induced Landslide, Earthquake Induced Liquefaction, Earthquake Fault Trace
Survey Benchmark Records	Engineering >>> Survey Control

Notes about elevation information

1. Contours on the GIS interactive map are on the NAVD88 datum
2. City benchmark records are on the NGVD29 datum (unless otherwise stated on the record)
3. Conversion: NAVD88 = NGVD29 + 2.75'
4. (FEMA Base Flood Elevations use the conversion: NAVD88 = NGVD29 + 2.76')
5. Elevations on design, grading, or improvement plans should match benchmark datums