Housing Resources

Temporary Moratorium on Evictions

Temporary moratorium on evictions imposes regulations related to evictions from all residential rental units and small-scale commercial tenants where the failure to pay rent is due to income loss resulting from the declared COVID-19 public health crisis.  

Housing Resources for Renters

Agency NameContact InformationServices
ECHO HousingHayward: 510-581-9380
Livermore: 925-449-7340
ECHO Website
Assists residents living in Alameda County with move-in costs or delinquent rent due to a temporary financial setback.
Eden I & R, Inc.
Call 2-1-1
Phone: Dial 2-1-1
211 Website 
Provides additional resources like deposit and rental assistance, legal aid, housing search websites, and advocacy programs.
Fremont Cares Rent Relief Program
Phone: 510-574-2000

Website
Provides rental assistance, using federal Community Development Block Grant (CDBG) CARES funds, to eligible households who are unable to pay their rent due to a COVID-19 related job loss or loss of income.
Salvation ArmyLocation and Phone:

1027 A St., Hayward
510-538-2759

36700 Newark Blvd., Newark
510-793-6319

Salvation Army Website
Provides emergency assistance programs and services for Alameda County residents. Some of the assistance includes free food from a pantry, rental assistance, clothing, family stores, funds for paying utility or heating bills, and free prescription vouchers.
Season of SharingPhone: 510-272-3700
Season of Sharing Website
Provides one-time crisis-based assistance for housing and critical family needs to Alameda County residents. Helps eligible households regain stability after experiencing an unforeseen emergency situation beyond their control.
Abode ServicesPhone: 510-657-7409
Abode Website
Abode’s social services department coordinates health and supportive services for participants in shelter and supportive housing programs, offering comprehensive on-site assistance. Some of their housing programs are permanent supportive housing and rapid re-housing.
Alameda County Community Food Bank or CalFreshPhone: 510-635-3663
Website
Provides families and individuals access to food during the shelter in place caused by COVID-19.
Alameda County Health Care for the Homeless

Phone: 510-437-8500

Email

Website

Alameda County Health Care for the Homeless (ACHCH) is a health department partner working on COVID-19 responses for people experiencing homelessness who need assistance with health care. ACHCH is working with the health department to coordinate and guide responses specific to staff and residents of homeless shelters and programs, outreach staff, and people experiencing homelessness.
Alameda County Treasurer-Tax Collector

Phone: 510-272-6800 

Website 



The Alameda County Treasurer‐Tax Collector (ALCO TTC) will consider applications for waivers of penalties, interest, and costs for delinquent taxes if the reason for delinquent payment is due to demonstrated COVID‐19 related circumstances such as health or financial hardship to the taxpayer, and the failure to pay was due to circumstances beyond the taxpayer’s control.
American Job Center Finder

Website

Sponsored by the U.S. Department of Labor and a partner of the American Job Center network, the agency helps people search for jobs, find training, and answer other employment related questions. They also work with local partners to provide employment assistance. Individuals could be eligible for Supportive Services funding to help them with basic needs
Bay Area Community Services (BACS) Wellness CenterPhone: 510-657-7425
Location: 40965 Grimmer Blvd Fremont CA 94538
Website
BACS helps homeless families and individuals find permanent housing. They offer interim housing, benefits assistance, job support, food support, housing application fees, and more. They also offer shower service reservations and to-go lunches.
Bay Area Legal AidLegal Advice Line: 1-800-551-5554

Tenant’s Rights Line: 1-888-382-3405

BALA Website
Provides low-income clients with free civil legal assistance, including legal advice and counsel, effective referrals, and legal representation. Provides legal assistance in housing law-related areas like public, subsidized (including Section 8 and other HUD subsidized projects) and private housing; fair housing; and housing discrimination.
California Apartment Association

Phone Number: 800-967-4222

Website

The California Apartment Association is maintaining a list of various government, nonprofit, and community-based resources to assist with housing, food, medical needs, and more.
California Department of Education Internet Access & Available Plans
WebsiteIn response to COVID-19 and its impact on society, multiple Internet Service Providers (ISPs) have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during this challenging time.
CalWIN Consortium (California Work Opportunity and Responsibility to Kids Information Network)CalWIN WebsiteThe CalWIN Consortium helps administer public assistance programs such as medical, food, and cash aid.
Centro Legal De La RazaPhone: 510-437-1554
Website
Provides free legal services and emergency financial assistance to low-income tenants and homeowners under Alameda County Housing Secure Program. These services will help the residents to prevent displacement from their homes or homeowners losing their homes.
CleanStart Mobile Hygiene UnitPhone: 510-574-2222
CleanStart Website
Provides showers, laundry services, and meal services to the homeless.
Compassion NetworkPhone : 510-796-7378

Supply Distribution Location: FRC Parking Lot 39155 Liberty Street Fremont CA 94538

Website
Faith-based, non-profit volunteer network and clearing-house specifically serving Fremont, Union City, and Newark residents with various needs. They have vouchers for food, clothing, and amenities. Supply distribution is Monday and Thursday from 10 a.m. to 12 p.m. and 1 p.m. to 3 p.m.
Coronavirus Tax Relief and Economic Impact Payments or Stimulus PaymentsWebsite to check on the status of your Economic Impact Payment or Stimulus PaymentThe CARES Act provides fast and direct economic assistance to American workers and families. It includes the Coronavirus Tax Relief and Economic Impact Payments, also referred to as stimulus payments.
East Bay Community Law Center

Phone: 510-548-4040

Email

Website

Provides brief services to low-income consumers facing a wide variety of issues including: defense of eviction/unlawful detainer cases, Section 8/Housing Authority termination hearings, rent board hearings, debt collection, student loans, credit reporting, predatory lending, identity theft, and consumer scams.
Employment Development Department (EDD)Unemployment Insurance Phone Numbers:

English: 1-800-300-5616

Spanish: 1-800-326-8937

Cantonese: 1-800-547-3506

Mandarin: 1-866-303-0706

Vietnamese: 1-800-547-2058

California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator

TTY: 1-800-815-9387

EDD Website 
Administers the Unemployment Insurance and State Disability Insurance program.
Eviction Defense CenterPhone: 510-452-4541
Website
Provides free and low-cost legal services to tenants facing eviction in Alameda County. Contact the office immediately for assistance if you have been served with a Summons & Complaint for Unlawful Detainer.
Fannie Mae Renters Resource Finder
WebsiteHelps renters living in an apartment or other multifamily rental housing with five or more units and facing financial challenges as a result of COVID-19, a natural disaster, or other difficulties, to find a type of assistance that may be available. It will depend on the rental property address and particular needs.
Filipino Bar Association of Northern California

Phone: 415-484-2209

Website

Provides free one-on-one appointments via phone or video for a consult/help filing a potential California Unemployment Insurance, State Disability, or Paid Family Leave Application. Provide assistance in filling out an EDD Application Form from start to finish.
Food Pantries
WebsiteProvides a listing of pantries, information on food closets, food banks, soup kitchens, congregate meal locations, food boxes, vouchers, etc. Food locations provided are faith based, government, and nonprofit.
Fremont Fair Housing and Landlord Tenant ServicesPhone: 510-574-2270
Email
Provides landlords and tenants with confidential counseling for all rental housing questions, including security deposits, repairs, termination of tenancy, evictions, privacy, right to entry, retaliation, and rent increases. The agency also provides confidential counseling and investigation of housing discrimination complaints, referrals for legal assistance, and community education on fair housing laws.
Fremont Unified School District Grab & Go Lunches
WebsiteAny student or child 18 years or younger can pick up complimentary breakfast and lunch Grab & Go meals. Please note that the hours of operation for meal distribution at all sites have changed. Meals will now be served from 10:00 am to 11:30 am at the high school and junior high sites, and from 10:15 am to 11:15 am at Cabrillo Elementary. Distribution days remain on Mondays and Wednesdays. Check drive-up distribution sites and hours.
MyChildCare.ca.gov
WebsiteCalifornians need safe, reliable, and accessible child care options during the COVID-19. MyChildCare.ca.gov provides an interactive map of qualified licensed child care providers near you. The tool is available in English and Spanish.
OnwardCa.orgOnwardCa Website

One-stop resource for the people of California impacted by job loss during the COVID-19 crisis. Rapidly deployed by a broad coalition of companies, foundations, and people who want to help. Offers help with money, groceries, childcare, job training, and job placement.
Operation DignityPhone: 510-287-8465
Operation Dignity Website

Provides shelter, housing, street outreach, and supportive services to people experiencing homelessness, with a special focus on veterans in partnership with the U.S. Department of Veterans Affairs.
Pandemic Unemployment Assistance (through EDD) WebsiteThe new Pandemic Unemployment Assistance (PUA) program helps unemployed Californians who are business owners, selfemployed, independent contractors, have limited work history, and others not usually eligible for regular state unemployment benefits who are out of business or their services are significantly reduced as a direct result of the Coronavirus pandemic.
Restaurant Opportunities Centers (ROC) United

Email                

Website

ROC United is making a variety of efforts to support restaurant workers. They are providing emergency financial support to restaurant workers impacted by the COVID-19 crisis and shutdowns across the country.
Sister John Marie’s PantryPhone: 510-490-4171A ministry of St. Joseph Church in Fremont, Sister John Marie’s Pantry responds to the needs of people living in the Tri-City area (Fremont, Newark, and Union City). These include Tri-City homeless; frail elderly people; single parents; seniors; and transients. The pantry offers assistance in times of tragedy or emergency, including rent and bill payment.
Society of St. Vincent de Paul Alameda CountyLocation and Phone Numbers:

3777 Decoto Rd., Fremont
510-792-3711

43148 Mission Blvd., Fremont 510-661-9572

St. Vincent de Paul Website
Provides various assistance to low-income families and the homeless in Alameda County. Resources offered include, but are not limited to, food pantries, computer and job training, health clinics, and other programs for the working poor and low income.
Tri-City Health CenterPhone: 510 770- 8040
Tri-City Health Center Website 
Serves all patients regardless of ability to pay. Ability to pay is determined by household income and family size and is applied to all patients, including those with insurance. They will identify eligibility for free or low-cost medical services and/or insurance programs.
Tri-City VolunteersPhone: 510-598-4068

Food Bank & Market Place Address: 37350 Joseph St Fremont, CA 94536

Tri-City Volunteers Website
Residents of Fremont, Newark, and Union City are eligible to receive food, and those without permanent shelter can come in once per day to receive a prepared bag lunch.
Utility Consumer Protections and
PG&E CARE Program

Website 1

Website 2

 
Many utility providers are not shutting off services due to nonpayment. Find out more information on suspending service disconnections due to non-payment for both residential and commercial customers, flexible payment plans, low income programs, and continued water quality service.

For example, the PG&E California Alternate Rates for Energy (CARE) Program provides low-income customers up to a 35% discount on their electric bill and a 20% discount on their natural gas bill. Eligibility for the program is based on household income and is open to recently furloughed and laid-off workers.


RESOURCE GUIDE FOR LANDLORDS AND HOMEOWNERS IMPACTED BY COVID-19 

Amid the COVID-19 public health crisis, the City understands that this is a challenging time for the community; landlords and tenants are no exception. The Housing Division has created a resource guide for landlords and homeowners, some of whom may also be small business owners or self-employed. 

A printable (PDF) version of the resource guide below is available here

ProgramsInformationResources
Centro Legal De La RazaProvides free legal services and emergency financial assistance to low-income tenants and homeowners under the Alameda County Housing Secure Program. These services help residents prevent displacement from their homes or homeowners from losing their homes.Phone: 510-437-1554
Website
Child Care Options
Californians need safe, reliable, and accessible child care options during COVID-19. MyChildCare.ca.gov provides an interactive map of qualified licensed child care providers near you. The tool is available in English and Spanish.
Child Care Options

Consumer Justice & General Clinic Services
Provides brief services to low-income consumers facing a wide variety of issues, including but not limited to debt collection, student loans, credit reporting, predatory lending, identity theft, and consumer scams.
East Bay Community Law Center

Phone: 510-548-4040

Email


Coronavirus Tax Relief and Economic Impact Payments or Stimulus Payments The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides fast and direct economic assistance for American workers, families, and small businesses and preserves jobs for American industries. This includes the Coronavirus Tax Relief and Economic Impact Payments, also referred to as stimulus paymentsU.S. Department of the Treasury

Check on the status of your Economic Impact Payment or Stimulus Payment: Get My Payment
Economic Injury Disaster Loan AdvanceThis is a federal stimulus program that provides Disaster Loan Assistance to small business owners, homeowners, renters, and private non-profits.U.S. Small Business Administration
EDD Form Assistance Virtual ClinicProvides free one-on-one appointments via phone or video for a consultation/help filing a potential California Unemployment Insurance, State Disability, or Paid Family Leave Application. They provide assistance in filling out an EDD Application Form from start to finish.Filipino Bar Association of Northern California and Asian Americans Advancing Justice
Fannie Mae Mortgage Loans
If Fannie Mae owns your mortgage loan or if you’re a tenant in a multifamily rental property financed by Fannie Mae, you may qualify for programs providing payment relief including a forbearance plan or loan modification.

The Loan Lookup tool is the path to mortgage help for homeowners with a Fannie Mae-owned loan, including those impacted by COVID-19, a disaster, or housing affordability challenges.
Fannie Mae Mortgage Loan Lookup
Federally Backed Mortgages A new federal law, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, provides protections for homeowners with federally backed mortgages who are experiencing a financial hardship due to the COVID-19 emergency.Consumer Financial Protection Bureau

Fremont Cares Rent Relief Program
Provides rental assistance, using federal Community Development Block Grant (CDBG) CARES funds, to eligible households who are unable to pay their rent due to a COVID-19 related job loss or loss of income.
Fremont Cares Rent Relief Program

Access the application online or if you do not have access to the online portal, you may call the Fremont Family Resource Center (FRC) at 510-574-2000 to apply by phone.
Government & Community Resources for Renters and Housing ProvidersHelping rental housing providers and their residents during the COVID-19 crisis, the California Apartment Association is maintaining a list of various government, nonprofit, and community-based resources to assist with housing, food, medical needs and more.California Apartment Association
Guidance for Employers, Workers, and BusinessesFor landlords and homeowners who are also small business owners and self-employed, the City of Fremont Economic Development Department has assembled suggestions and resources for the business community to help lessen the pandemic’s negative effects on their business and employees.City of Fremont, COVID-19 Business Resources Think Silicon Valley
Housing and Economic Rights Advocates (HERA) A California statewide not-for-profit legal service and advocacy organization dedicated to helping homeowners experiencing an abusive mortgage servicing, problems with homeowner associations, foreclosure, escrow, and other homeowner problems.Email

Phone: 510-271-8443
Fax: 510-868-4521
TTY/VCO/HCO to Voice (English) 1-800-735-2929
TTY/VCO/HCO to Voice (Spanish) 1-800-855-3000

Website
Consumer Justice & General Clinic ServicesProvides brief services to low-income consumers facing a wide variety of issues, including but not limited to debt collection, student loans, credit reporting, predatory lending, identity theft, and consumer scams.

East Bay Community Law Center

Phone: 510-548-4040

Email


Internet Access and Available Plans
In response to COVID-19 and its impact on society, multiple Internet Service Providers (ISPs) have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during this challenging time.
California Department of Education
Mortgage Relief Program for HomeownersThis relief program is for residents who are struggling to pay their mortgage and bills. The list of participating financial institutions have committed to providing relief for consumers and homeowners in California. It includes a 90-day grace period for all mortgage payments, relief from fees and charges for 90 days, no new foreclosures for 60 days, and no credit score changes for accessing relief.

If you have concerns about your mortgage, contact your creditors/servicers immediately and find out about any relief options or payment deferral programs.
California Department of Business Oversight

If your mortgage servicer is not communicative or cooperative, you can file a complaint with the Department of Business Oversight through the complaint form on the DBO website or by contacting the DBO Consumer Services Office at (866) 275-2677, (916) 327-7585, or via email.
Pandemic Unemployment Assistance (PUA) ProgramThe new Pandemic Unemployment Assistance (PUA) program helps unemployed Californians who are business owners, self-employed, independent contractors, have limited work history, and others not usually eligible for regular state unemployment benefits who are out of business or their services are significantly reduced as a direct result of the Coronavirus pandemic.Visit the Labor Workforce Development Agency’s Pandemic Unemployment Assistance (PUA) FAQs for more information.
Programs for Self Employed/ Independent ContractorsThe EDD offers an optional Disability Insurance Elective Coverage (DIEC) program for employers and self-employed individuals who are not required to pay into State Disability Insurance (SDI) but want to be covered by Disability Insurance (DI) and Paid Family Leave (PFL).Employment Development Department (EDD)
Property Tax Penalty & Interest Waiver Application & Information

The Alameda County Treasurer‐Tax Collector (ALCO TTC) will consider applications for waivers of penalties, interest, and costs for delinquent taxes if the reason for delinquent payment is due to demonstrated COVID‐19 related circumstances such as

health or financial hardship to the taxpayer, and that the failure to pay was due to circumstances beyond the taxpayer’s control.
Alameda County Treasurer-Tax Collector
Utility Consumer ProtectionsMany utility providers are not shutting off services due to nonpayment. Find out more information on suspending service disconnections due to non-payment for both residential and commercial customers, flexible payment plans, low income programs, and continued water quality service.California Public Utilities Commission