**Important Notices**

Development Services Center Open for Business

To help construction projects move forward in Fremont and provide an alternative to online services, the City’s Development Services Center is open to the public; however, staffing is limited. The permitting Self-Help Center within the Development Services Center is also reopening Monday, November 2. To use the Self-Help Center, visitors must schedule an appointment. For more information, please visit the City's Self-Help Center webpage.

To enter the Development Services Center, all visitors are required to fill out a COVID-19 Screening Form. If you plan to visit the Center, please fill out this form before you enter the building. This requirement is part of the City's efforts to implement safety protocols that help reduce the spread of COVID-19.

Online Permits Using Citizen Access

The City has implemented an online submittal process for all new permit requests using the City's Citizen Access portal. The online submittal process should be used for all new permit requests including planning permits, building/fire permits, solar permits, and engineering permits. This includes building permits for basic home upgrade projects like water heater replacements, roof replacements, and minor kitchen/bathroom remodels. For more information, please visit the City's Online Permits webpage.

Online Payments for Permits Using Citizen Access

The City is accepting online payments for permit fees through Citizen Access. Payments can be submitted for planning permits, building/fire permits, and engineering permits. For more information, please read this City news article.

Citizen Access FAQs

View the Citizen Access FAQs to learn all about Citizen Access, the City's public permit portal, including how to submit a new permit request, resubmit plans/documents, link different records into one account, pay permit fees, etc.

Building Inspection Services

To align with the revised Alameda County Shelter in Place Order, the City is expanding building inspection services for construction projects that comply with the Order and follow the Construction Project Safety Protocols included in the Order. Building inspections are available for all projects. Inspections can be scheduled online through the City’s Accela Citizen Access portal or by phone at 510-494-4885.

New Remote Procedures for Design Review Inspections

All new buildings, additions to buildings, and building site improvements require design review inspections by City staff. Design review inspections for buildings under construction are now being handled remotely using photographs provided by the project contractor. Applicants should send an email with their permit number, project address, and photographs. For more information, please contact design review staff at 510-494-4480 or by email.

Remote Video Building Inspections

The City is now offering remote video building inspections for the following single family residential projects: reroofs, water heater replacements, air conditioning upgrades, and furnace replacements. Inspections are performed using the FaceTime (iOS) or Google Duo (Android) app. For more information, please visit the Video Inspections webpage or contact Building Inspection at 510-494-4400 or by email.

For more information and updates to City services, please visit the City's Coronavirus webpage.