City of Fremont, Home

Posted on: September 3, 2016

Free Telephone Reassurance Program for Elderly, Disabled and Home Bound Residents

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In the City of Fremont we want our elderly, disabled, and homebound citizens to know that they are never alone.

The You Are Not Alone (Y.A.N.A.) program is a free telephone reassurance service provided by Fremont Police Volunteers for City of Fremont residents. Fremont Police Volunteers provide enrolled participants with peace of mind and a sense of security for those who enjoy the independence of living alone, yet want the assurance of knowing someone will call and check in on them daily.

How does it work? Police volunteers will provide each participant with a daily check-in phone call, Monday through Friday between 8 a.m. to 12 p.m. If an enrollee does not answer the phone after a few attempts, a series of follow up steps are taken to ensure the participant’s safety and well-being, which could include a home visit. Enrollees must want the service and participate in an assessment prior to being accepted into the program.

Volunteers and staff are immediately ready to begin accepting new participants. If you know someone who could benefit from this service, please visit our website or contact Volunteer Administrator Lauren Baca at 510-790-6691.

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