Why is there a new system?

The old system is about 20 years old and will no longer be supported. The new system (ActiveNet) is a cloud based platform. New features include: enhanced search functions, google maps integration, instructor information, calendar sync, and more.

The City's Age Well Centers began using a new system to allow customers to perform transactions online such as buying a membership, purchasing a meal, registering with the center, and signing up for a class more easily. The new system also allows the center to go paperless, which is more environmentally friendly and track all transactions more uniformly and securely.

Show All Answers

1. Will my CLASS account and login work with the new system?
2. Will I have access to my CLASS account after Fall (December 2020)?
3. What will happen to the information in the old system (CLASS account)?
4. How do I create a new account?
5. Why is there a new system?
6. Who to contact with questions on either account?
7. How do I change the date of birth for a family member?
8. Is an online account required to register for activities?