Contact Code Enforcement by phone at 510-494-4430.
Who handles homeless concerns?
If there is a concern on private property, please contact Code Enforcement at 510-494-4430. If the concern is on public property, please contact Environmental Services at 510-494-4730.
If you are having a mold problem, please view the following information provided by the California Department of Public Health: Mold or Moisture in My Home: What Do I Do? Mold is frequently a sign of water intrusion. City inspectors will inspect areas where mold is present for possible water intrusion and require the appropriate corrective action. If there is a need to determine specific types of mold, it may be required to hire an Industrial Hygienist.
I turned in a complaint last week. Why hasn't the City done anything yet?
It is likely that Code Enforcement has already started investigating your complaint. Part of an investigation involves researching property ownership, title, occupants, past or current permits, prior Code Enforcement actions, etc. The investigation may also involve working closely with other departments and/or agencies. A significant portion of Code Enforcement investigations are performed "behind the scenes" by exchanging correspondence with the violator, sending legal notices, etc. When the violator fails or refuses to correct the violation, Code Enforcement initiates a formal legal process to compel compliance, which may extend the amount of time to resolve the violation. The City's policy is that once an investigation is open, the City does not provide any information on the actions taken while that case is active.
I'm having issues with my landlord/tenant. What should I do?
Please contact Fremont Landlord Tenant Services at (510) 574-2270 for any legal advice on housing issues.
My neighbor has a tree hanging over my fence. What can I do?
Unfortunately this is a civil issue. You can visit your local library or visit the Development Services Center to check out Neighbor Law by Nolo Press. This book is a good resource regarding civil issues such as trees, fences, and noise concerns.
My neighbor's tree is destroying the fence. What can be done?
The City has no jurisdiction over these types of matters as they are considered civil matters between neighbors. You might find it helpful to reference the book Neighbor Law, by Nolo Press, which can be found in the library or at the City's Development Services Center. This book is a comprehensive guide to laws concerning common neighbor disputes such as fences, trees, boundaries, noise, etc.
What do I do if I receive a letter or a warning notice?
Courtesy Notice: This letter is intended to merely advise you that a violation of an applicable law has been observed. After receipt of the letter, you may correct the problem. Contact the Code Enforcement Officer assigned to review compliance options. If you have not corrected the violation, as identified in the Courtesy Notice, you may be subject to additional enforcement action. If it is determined that a violation exists on the property, you will be notified by an official "Notice and Order to Abate" or "Administrative Notice." The notice will state specific Code sections for which you are in violation, the remedies available to you, and any fines, charges, and/or penalties that you will be assessed. If you receive one of these official "Notices," you should contact the Code Enforcement Officer assigned to your case as soon as possible.
Who do I contact if my neighbor is doing construction without any permits?
Code Enforcement will handle this concern by initiating a code enforcement case. The concern can be reported to Code Enforcement in three different ways: